All items come with a straightforward 28 day return policy as long as the garment
is returned in saleable condition. Please consider this as a very good way
of saving all that travelling time (and fuel) to and from town. It gives you
time to work out if the garment fits right and goes with all your clothes.
Please
let Eloise know you are planning to return the garment as soon as you have
decided to do so. Send the garment to Eloise Grey, Studio 14, Farnham Maltings, Farnham, Surrey GU9 7QR, in the same packaging as that in which you received
your garment if possible. It is your responsibility to ensure that your garment
arrives at Eloise Grey and this will be at your expense. It is recommended
to use Royal Mail Special Delivery.
Eloise
will refund you when she receives the garment as long as it’s
in saleable condition. You will be refunded by credit card if you paid in this
way, or by cheque or as discussed with Eloise.
If you have requested some form of customisation,
the returns policy is at the discretion of Eloise Grey.
